Privacy Policy

Effective September 18, 2026. Applies to the E2U Freight Driver, Broker and Fleet apps and the E2U Freight website.

E2U Essentials Marketplace LLC ("E2U", "we") operates E2U Freight, a technology marketplace and load board. This policy explains what we collect, why, who we share it with and the choices you have.

Information we collect

• Account: name, email, phone number, password (stored hashed), role (driver, broker, fleet, carrier, factoring).
• Business and authority: company name, USDOT and MC numbers, state credentials, insurance and bond details, and the public FMCSA records we look up for those numbers.
• Documents you upload: licenses, insurance certificates, authority letters, bills of lading and proof of delivery. These are stored privately and shown only to people with a need to see them.
• Equipment and capacity: truck type, payload, pallets, liftgate, reefer range, home base and preferred lanes.
• Location (Driver app only): your device location when you choose to go online or share your position, used to show nearby loads, estimate arrival times and update load progress. Location is collected only while the app is in use unless you separately allow background updates for an active load; you can turn it off in your device settings at any time.
• Load activity: loads posted, interest, assignments, status updates and exceptions (detention, layover and similar).
• Payments: subscription and connection-fee records. Card details are collected and stored by Stripe, not by E2U; we keep only the card brand and last four digits.
• Device and usage: push notification token, app version, IP address, and security logs.

How we use it

• To run the marketplace: matching loads to available capacity, showing loads, and connecting carriers and owner-operators after both confirm interest.
• To verify accounts and reduce fraud, including automated checks such as name and authority mismatches and duplicate documents.
• To process payments, send receipts and notifications, and provide support.
• To keep records required by law, resolve disputes and enforce our Terms.

We do not sell personal information and we do not use it for third-party advertising.

Identity masking and sharing

Driver and carrier contact details stay hidden until both parties confirm interest and the connection fees are paid. Brokers see the driver or carrier details needed to move a load they posted. We share information with service providers that work for us (hosting, Stripe for payments, Google Firebase for notifications, Google Workspace for internal reporting, email and SMS providers), with the FMCSA when we look up public authority records, and when the law requires it.

Retention

We keep account information while your account is open. When you delete your account we remove your profile from the marketplace and anonymize your sign-in details. We keep payment, lease, load and audit records for up to seven years where needed for tax, legal and dispute purposes.

Your choices

• Update your profile in the app. Turn location and notifications on or off in your device settings.
• Delete your account in the app (Settings) or at https://e2ufreight.e2udelivery.com/account/delete.
• Ask for a copy or correction of your information by emailing etoo@artisanalblendsbye2.com. Residents of states with privacy laws (for example California) may have additional rights, and we honor those requests.

SMS

If you give us your phone number we may send transactional texts such as verification codes and load updates. We do not share your phone number or SMS consent with third parties for marketing. Reply STOP to opt out or HELP for help. See the SMS Terms.

Security and children

We use encryption in transit, private document storage and access controls. E2U Freight is for businesses and adults 18 and older; we do not knowingly collect information from children.

Changes and contact

We will post changes here and update the effective date. Questions: etoo@artisanalblendsbye2.com.